Frequently Asked Questions About LIMSCompiled List of the Most Frequently Asked Questions that Customers have about LIMS.


What is a LIMS (Laboratory Information Management System)?

A LIMS or Laboratory Information Management System is a software solution that addresses the data management, automation, and regulatory challenges (ISO 17025:2017, FDA 21 CFR Part 11, CAP, etc.) of laboratories. LIMS is used to manage laboratory samples and the associated data effectively and efficiently, thus standardizing operations by automating process & workflows, managing tests, and handling reporting procedures. Overall, a LIMS enhances the efficiency, accuracy, and reliability of laboratory operations, supporting better decision-making and improved outcomes. With the growing needs of laboratories, the next-gen LIMS evolved, with the system being able to do much more than just tracking samples.

What is the difference between Standard LIMS & Next-Gen LIMS?

An ultimate next-gen LIMS solution for any laboratory which has to be AI Powered, no-code, process-based, and comprehensive laboratory information management system that is secure, reliable, and cost-effective solution to digitalize your complete laboratory and make compliance with ISO 17025:2017, FDA 21 CFR Part 11, CAP, etc. The next-gen LIMS (Laboratory Information Management System) digitalize and manage your entire laboratory data, workflows, quality, and compliance.

What are the minimum features of a good LIMS solution?

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  • A no-code platform that allows users to configure and customize the system without any programming skills.
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  • A process-based solution that adapts to the specific workflows and business rules of each laboratory.
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  • A comprehensive suite of modules that covers all aspects of laboratory management, such as sample management, instrument integration, inventory management, stability study, document management, CAPA, audit management, competency management, task management, user management, SQC/SPC, custom reports, MIS dashboard, analytics, and complete audit trail.
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  • A cloud-based or on-premise deployment option that suits the needs and preferences of each customer.

What are the process involved in implementation of LIMS solution?

Implementing LIMS in your laboratory should be easy and fast with proven methodology and experienced team:

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  • Requirement analysis:Need to understand your current processes, challenges, expectations, and future plans.
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  • Solution design: Propose a suitable solution that meets your requirements and budget.
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  • System configuration: Configure the system according to your specifications and preferences
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  • System validation: Need to test the system to ensure its functionality and reliability once configured.
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  • Data migration: Need to transfer your existing data to the new system with minimal disruption.
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  • User training: Need to train your end-users to use the system effectively and efficiently.
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  • Go-live support: Ongoing support and maintenance to ensure your satisfaction and success.

What are the technical requirements of LIMS Implementation?

Web-based application that can run on any modern web browser, such as Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari. You will need a stable internet connection and a device that can access the web browser. You will also need a valid username and password to log in to the system. If you choose the cloud-based deployment option, you will not need any additional hardware or software to run LIMS. If you choose the on-premise deployment option, you will need a server that meets the minimum specifications for hosting LIMS.

How secure is LIMS and how do you protect my data?

LIMS is a secure and reliable system that uses various measures to protect your data from unauthorized access, modification, or loss. Some of these measures are:

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  • Encryption:All data transmitted between your device and the server are encrypted using SSL/TLS protocols.
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  • Authentication:All users must log in to the system with their username and password, which are verified by the server.
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  • Authorization:All users have different roles and permissions that determine what they can see and do in the system.
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  • Backup:All data are back up regularly and stored in a secure location.
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  • Audit trail:All actions performed in the system are recorded and timestamped in a log file that can be reviewed and audited.

What are the support availability to be considered when selecting LIMS Provider?

The LIMS should provide various channels of support and assistance for its customers, such as:

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  • Online help: The system has to have a built-in help feature that provides detailed instructions and explanations for each module and function.
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  • User manual: The system should be delivered with a comprehensive user manual that covers all aspects of the system usage and configuration.
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  • Email support: LIMS should provide email address to send queries or issues and should resolve within specified time based on the criticality.
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